ServiceNow is looking for Senior Technical Editor

Apply Here

Job Description

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

ServiceNow is looking for a Senior Technical Editor to join our Information Development group. Our group is made up of dedicated technical communications professionals across multiple areas of expertise. We create product documentation, troubleshooting materials, and best practice guides.

What you get to do in this role:

  • Edit content for new features and products for assigned writers each release
  • Become a developmental editor to coach writers on how to structure and create topics that help our users achieve real-world goals using clear language
  • Contribute to quality standards, guidelines, terminology, and best practices for writing
  • Identify opportunities to update quality checking tools such as Acrolinx and Schematron
  • Take on special or high-profile projects with a cross-functional team

To be successful in this role, we need someone who has:

  • Demonstratable experience editing technical documentation, coaching writers on their craft, and providing writing performance updates to managers
  • Developmental editing experience preferred (see above) or a hunger to learn how to guide writers in delivering information in ways that are clear, searchable, and structured to achieve the real-world goals of our users
  • Collaborative approach to working with peers from different time zones, cultural backgrounds, beliefs, opinions, and views
  • Experience preferred in working in markup languages such as DITA, HTML, XML, or SGML
  • Experience preferred in working in Scrum/Agile development environments

Work Environment

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or talent.acquisition@servicenow.com for assistance.

Please Click The Button below to apply for the given remote job

Apply Here

Recent Jobs

Grant Writer

Catholic Charities Verified

Content Writer

Effortless Gent Verified

Freelance Writers

WordAgents Verified

Section Editor

Everyday Health Verified

Senior Copywriter

Projectline Services Verified

Part time Content Writer

Kisi Verified

Welding Content Writer

Weld Guru Verified

Web Content Writer

Temperature Check Verified

Writers

Publishers Weekly Verified