Senior Product Designer

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Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled professionals who want the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? Upwork is how.

Upwork creates economic opportunities so that people have better lives. As a two-sided marketplace, we must attract the world’s best talent and make Upwork a fabulous and easy place to connect and work with clients. As a Sr. Product Designer, you’ll collaborate with product and engineering to create high-quality user experiences for freelancers and agencies ranging from onboarding to finding work to reputation. You’ll be an advocate for our talent and help them take their businesses to the next level.

Your Responsibilities:

  • Collaborate with user researchers, product managers, developers, data scientists, analysts, and other designers to frame user problems and take ideas from ideation through implementation
  • Tackle long-standing and difficult user problems by breaking down fundamental assumptions and going back to the basics
  • Balance advocacy for our users with business needs
  • Be accountable for high-quality design practices. Ensure decisions are made with appropriate data and user insights and follow existing UX/UI systems, while making well-informed decisions to create new patterns when needed
  • Lead projects through an end-to-end design process: research, concepting, strategy, information architecture, interaction design, launch and testing
  • Build a variety of design artifacts to communicate your concepts to a broad range of partners and end users
  • Work closely with developers to deliver a final product you’re proud of

What it takes to catch our eye:

  • You have a portfolio that highlights projects where you owned the complete UX design and development lifecycle of a desktop or mobile application
  • Must be self-motivated, excellent communicator
  • You can speak to specific techniques you use to build close relationships in a remote work environment
  • Balance creating great design in a fast-paced environment
  • Able to successfully lead all aspects of a project from start to finish
  • You can demonstrate how you’ve used data to design better solutions
  • Bonus: You have previous experience in the Payments Space / FinTech
  • Portfolio is required

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We’re a remote-first organization supported by offices in Santa Clara and Chicago, working together to create exciting remote work opportunities for a global community of professionals.

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We build amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.

Check out our Life at Upwork page to learn more about the employee experience.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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