People Success Champion

Tutuka is an award-winning global Fintech with an enterprise-level, highly scalable, highly secure financial processing system that powers tens of millions of transactions and makes it easy for people to issue, redeem and reconcile prepaid cards all over the world. We have clients in 20+ countries, team members in 30+ countries and process 1B+ USD per year in transactions.

Tutuka’s People Team is the heartbeat of our company: finding and hiring our awesome Tutukans all around the globe, making sure that they’ve got the support and guidance needed to grow, and keeping all of our team members connected no matter how many time zones they have in between. Our small People Team is split between two continents and as the company is growing, so is our team….are you our next Tutukan?

But first….what’s in it for you?

• The chance to have a direct impact on growing a global team while you grow your own career
• The flexibility of a 100% remote role (we’re looking for candidates located between UTC -1 and UTC +3)
• You’ll be part of a company that is passionate about social responsibility and changing lives for the better
• Working with our awesome People Team (Angy, Becca, Cailee and Mai) plus our wonderful team of Tutukans spread across 30+ countries
• Generous paid annual leave plan: Tutuka believes in taking time off to take care of YOU
• You take care of the internet connection, we’ll take care of the hardware
• Like to travel? We’ll help you put some stamps in your passport! (when it’s safe to do so, of course!)

It’s an exciting time of growth at Tutuka right now and the People Success Champion will help us in our quest to continue building and growing our People frameworks so that we can provide our Tutukans with the best support possible. We believe that the groundwork for a great work experience begins before a new Tutukan’s first day and we’ll look to you to help make our onboarding and training programs the best that they can be. With our global team stretching from Latin America all the way to SE Asia, staying connected is imperative for us and you’ll come up with new and creative ways to foster team collaboration and make sure that the Tutuka culture remains strong despite the distance. You’ll also take charge of all the pieces that go along with these initiatives, such as scheduling onboarding meetings, managing new hire data in our HRIS, plus additional new tasks that pop up along the way. Although our People team members are spread far apart, we are a tight-knit bunch so we’re looking for someone who brings a great team spirit and a passion for People (a great sense of humor doesn’t hurt, either!).

About the job: 

• Lead the implementation, optimization and management of Tutuka’s On-boarding process and technology
• Guide and support our soon-to-be employees from the very early stages of onboarding which includes coordinating their Day 1, making them feel welcome and helping them to ramp up and start making an impact at Tutuka
• Provide support to various training programs and initiatives (Training for leaders, feedback, etc)
• Together with the team, implement initiatives to strengthen our employer branding
• Manage and keep all of the People team’s information up-to-date in our intranet
• Provide support for organizing activities to enhance collaboration, personal and professional connection within and across teams
• Coordinate and optimize our off-boarding process

About you: 

• You’re passionate about the employee experience and a determined individual contributor with prior experience in People teams at Tech companies (bonus points for previous experience with remote teams)
• You’ve had the opportunity to implement new company-wide frameworks and processes and you bring a strategic mind that looks for ways to make improvements
• Positive company culture and work environment are deeply important to you and you’re known as a champion of promoting both throughout the company
• You’re a creative and proactive problem-solver with a mind for process improvement (and the confidence to share your ideas with the team)
• You’ve worked in ambiguous and quickly-changing companies before and know how to thrive in such an environment
• You are an excellent communicator in English and can get your ideas and points across whether it’s via Zoom, Slack, on in front of a room full of people
• Being a lone wolf if not your style; you want to be part of a team and you bring with you a positive mindset, willingness to collaborate, and a passion to learn
• You’re constantly reading blogs, listening to podcasts or reading a new book to feed your intellectual curiosity and you can’t wait to share your new insights into the team and business
• You’re organized and you get things done, but you also don’t forget to have fun and laugh along the way

• This is a full-time, remote contract position open to candidates located between UTC -1 and UTC +3
• You’ve got a passport and are ready to travel! (at least twice per year internationally…once travel is safe)

We focus on building strong, diverse teams built from different backgrounds, experiences and identities.