Head of Employee Experience

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At Sitetracker, we believe that we make better teams and better products when people with different perspectives, life experiences and backgrounds thrive. We are building a company where anyone, regardless of what they look like or where they come from, can grow and succeed. As we grow,our workforce will represent the global communities that we serve.

The ideal candidate for this role would be someone that has extensive experience as an HR business partner, but is also a passionate changemaker dedicated to advancing underrepresented groups in technology and creating inclusive workplaces. We’re looking for a person to come into Sitetracker, and offer thought leadership on organizational and people related strategy and execution. This person should be able to provide thoughtful, informative data to guide decision making and proactively offer solutions. This person should be a self starter that can provide expertise in the following areas: organizational development, performance management, recognition programs, and learning and development.

Additionally, Sitetracker is looking to uphold and extend our inclusive culture where all people can bring their authentic selves to work, feel like they belong and are valued, and work in an environment that celebrates diverse perspectives and experiences. The ideal candidate would have a passion for building robust Diversity, Equity, Inclusion and Belonging (DEIB) programs to support an increasingly diverse community and fostering an inclusive culture. This role will be responsible for working with the CEO, Sr. Director of People Operations, and the executive team to set and execute our strategic diversity and inclusion strategic goals.

The Skill Set

  • Roll up your sleeves to execute a full range of HR duties from high-level strategy to program design to problem-solving
  • Understand the current state of Sitetracker’s growth, business strategy and develop a multi-quarter strategy that supports those initiatives while keeping D&I aligned with business outcomes
  • Be a strong voice for inclusion and diversity at Sitetracker
  • Partner with the executive team on quarterly initiatives, providing guidance and coaching on sponsored initiatives on talent and cultural issues
  • Effective in remote engagement with employees
  • Advise, coach, and partner, with diversity in mind, with leaders as they think through their management capabilities and talent gaps within their respective teams while leveraging training and development programs
  • Develop a leadership development program to build the next group of leaders at Sitetracker
  • Design a metrics-based approach and processes to help create insights and ensure effectiveness of our DEIB efforts
  • Refine Sitetracker’s Employee Resource Group (ERG) strategy and provide leadership and guidance to support and guide our internal communities
  • Recognize and create programs to support regional, local, and remote employee’s needs, issues, and initiatives
  • Effectively communicate and be a strategic thinker with the ability to clearly and concisely articulate complex ideas, unique concepts, and proposals to enroll team, peers, and management. Advise on Sitetracker’s philanthropy efforts, placing DEIB at the forefront of our initiatives
  • Contribute to the development of HR programs and processes such as workforce and succession planning, learning and development, and performance management

Within 60 Days, You’ll

  • Understand Sitetracker business objectives and strategy.
  • Conduct an internal assessment of Sitetracker’s policies and practices, with a specific focus on Diversity and Inclusion
  • Research and benchmark excellent industry practices to improve diversity and inclusion within the company using data-driven practices
  • Present findings to the CEO and Sr. Director of People Operations and collectively develop a roadmap of prioritized initiatives
  • Partner with the Talent Acquisition team to review current hiring practices and identify areas for diversifying our talent pipeline

Within 180 Days, You’ll

  • Be a thought-partner with the People Operations team and the functional leaders to design performance standards that ensure opportunities for success, development, and advancement for all employees.
  • Conduct intentional discussions across teams about cultural elements and facilitate decisions about which ones to maintain, develop, modify, and possibly jettison.
  • Create an framework designed to provide support and guidance for new and existing ERGs
  • Have developed a comprehensive pulse survey practice to gauge the wellness of Sitetracker employees
  • Work with every manager with the resources to build stronger teams; design and execute our DEI training and education roadmap
  • Identify and resolve complex employee relations issues quickly and sensitively, exercising good judgment and discretion.

Within 365 Days, You’ll

  • Be able to demonstrate how initiatives undertaken over the last year have become fully integrated in the Sitetracker culture with metrics able to support those findings
  • Develop a Leadership Development program focused on providing Sitetracker’s next generation of leaders the tools they need to grow to be dynamic and effective leaders
  • Have hit key milestones and deliverables established during initial roadmapping session
  • Have refined Sitetracker’s long-term DEIB strategy to reflect changes/improvements made in the past year
  • Partner with the Marketing and People Ops teams to build an employer brand that resonates to candidates from all walks of life
  • Developed partnerships with professional organizations to support our DEIB goals
  • Be able to demonstrate how changes to hiring practices have resulted in a more diverse talent pipeline
  • Customize practices/initiatives to support regional and international needs

About Sitetracker

Sitetracker was founded seven years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.

However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.

We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.

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